![]() ![]() ![]() If you do not accept any of our solutions to the case, you will be responsible for the safe return of the items (s) under our 'Refund' Policy. The customer may be responsible for any labor and/or shipping of parts/(s)Ĭ furniture is for indoor use only, unless explicitly specified, and as such will not cover the costs for damaged or defective items in the event that the furniture was made damaged or defective as a result of customer negligence. In the event of a replacement, items with structural damage and/or determined unusable will be fully replaced with an in-stock item where possible items with aesthetic blemishes will be subject to a custom order replacement. We will send a replacement via Standard Shipping, offer a blemish discount, or offer local repair reimbursement at our discretion. Photographs must be clear and attached to your email claim within (3) calendar days. Claims received in excess of (3) calendar days beyond the delivery will not be accepted To file a claim please contact with your order number and (Damaged or Defective Product) as a subject header. Photograph the item and packaging: If an item is structurally damaged and completely unusable, refuse deliveryĭo not refuse undamaged items, you are responsible for all redelivery costs, including but not limited to storage fees.Inspect item upon delivery: If the damage is noted, accept delivery and sign off with the carrier "damaged upon arrival".While cases are rare, damages and defects do happen once in a while. We stand behind the quality of products we sell. Custom orders, final sale orders, clearance orders are unfortunately not eligible for returns. Refunds can only be issued to the original method of payment. Kindly understand that Standard Shipping and Inside Delivery charges from the original order are not able to be refunded once these services have been provided by the carrier. ![]() This means that products with any scratches, stains, damages, used, or modifications cannot be returned. Refund requests made after 7 days of delivery or pick up date will be denied. Just like most return policies we are only able to accept returned items that are in original packaging and like-new condition within 7 days from the delivery or pick-up date. Please note that the return shipment is to be independently arranged and the costs associated with the return to be covered by the customer, with products received back to our warehouse within 7 days from the delivery or pick-up date. In order to process your return as quickly as possible, we ask that your order number is clearly marked on all boxes for our warehouse team. Once the returned product(s) are received back to our warehouse in good condition our team will start the process for your refund, less the 25% restocking fee and any associated shipping fees. Myriad Fun Features Amp Up Any Outdoor Atmosphereįeaturing mobility to enable customers to place the unit anywhere from rooftop decks to pool areas, outdoor kitchens and more, the solution employs Ipe, also known as Brazilian walnut wood, which Cabinet Tronix says is 8x harder than teak and “the timber of choice for high-end outdoor furniture.City Furniture & Appliances Limited Returns & Refunds Policy There’s also an optional lift available to fit up to a 65-inch display for the unit, according to Cabinet Tronix. The cabinet and lift solution accommodates up to 55-inch TV screens with optional soundbar and optional 360-degree swivel to cover greater viewing and listening angles. lift system is entirely weatherproofed and can protect big screens from the elements in whatever climate integration customers reside. After all, outdoor video, audio, lighting and other technology solutions are hot for the CEDIA channel right now.Ĭhula Vista, Calif.-based Cabinet Tronix, which has been assembling formidable tech furnishings since 2002, says the made-in-the-U.S.
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